Customer Order Fields

You can create up to 20 custom fields that will allow you to store additional information against a customer order. These custom fields appear when adding a customer order on the orders page, and can also optionally be displayed on your shopping cart for your customers to provide the additional information. 

To add a custom order field:

  1. Click Settings.
  2. On the settings page, click Customer Order Fields.
  3. Click Add.
  4. Enter the name of the field.
  5. Optionally enter a group name to group a number of fields under the same heading. To group fields together, each field must have the same group name, and must be in a sequential order.
  6. Select a field number from the list of available fields. Each field can only be used once.
  7. Select a field type for users to enter the information.
  8. Select if the field is mandatory.
  9. Select if you want the field displayed on your shopping cart.
  10. Click Save.
To reorder your fields click Reorder on the Settings page and drag and drop the fields into the desired order.
To edit or delete a user field, hover over the field on the Settings page and click on the pencil icon or the cross icon.
This setting is available from the Standard plan up and all Editions.
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