Online Invoice Payment

FoodStorm allows your customers to pay an invoice online, by clicking a Pay Now button directly from their emailed invoice.

Online Invoice Payment requires the Payments Module and the Shopping Cart Module. Please contact our sales team for more information about these modules.

If you are using the standard FoodStorm Invoice Template, then the Pay Now button will automatically be displayed in the Remittance Advice section of your invoice:


If you already have a customised Invoice Template, then you can add the Pay Now button by editing your document template, and adding the following merge field:


Please see our help article on editing document templates for more information.

Customer Experience

When a customer clicks the Pay Now button in their invoice, they will be taken to a web page where they can enter their credit card information.

A shopping cart account is not required to access this page – all customers will be taken directly to the credit card form. However, if a customer does have an account, then they can optionally log in which will provide them with access to their stored credit cards.

Deferred Payments

If you are using Deferred Payments (where the credit card is not charged until the delivery date of the order), then the Pay Now page will function in two different ways:

  1. If the customer is entering their credit card details before the delivery date of the order, then their credit card will be stored as a Deferred Payment, and not processed until the delivery date.
  2. If the customer is entering their credit card details after the delivery date, then their credit card will be processed immediately.


When an invoice is paid online, a notification email is sent to your catering team. This is the email address specified in Settings > Shopping Cart > Email notification of payments.

If you use multiple Sites in FoodStorm, then the notification will be sent to the email address of the Site that the order belongs to.

Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk